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cancellation policy

Table of contents

I. Right of withdrawal for purchase contracts

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to his or her commercial nor his or her independent professional activity.

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must notify us

Anziehend GmbH
Managing Director: Anna Maria Hilbich

Hermann-Smeets-Str. 25
40219 Düsseldorf

Tel.: +49 211 41665350
Email: kontakt@anziehd24.de

Register court: District Court of Düsseldorf
Registration number: HRB 104135

by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to Anziehend Store, Wissmannstraße 25, 40219 Düsseldorf promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts
  • for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
  • for the delivery of goods that are liable to spoil quickly or whose expiry date would quickly be exceeded;
  • for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
  • for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
  • for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
  • for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
  • for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

  • To: Anziehend GmbH
    Managing Director: Anna Maria Hilbich

    Hermann-Smeets-Str. 25
    40219 Düsseldorf

    Tel.: +49 211 41665350
    E-mail: kontakt@anziehend24.de

    Register court: District Court of Düsseldorf
    Registration number: HRB 104135

  • I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods
  • Ordered on (*)/received on (*)
  • Name of the consumer(s)
  • address of the consumer(s)
  • Signature of the consumer(s) (only if notification is on paper)
  • Date
(*) Delete as appropriate.

II. Right of withdrawal for contracts for several goods that the consumer has ordered as part of a single order and which are delivered separately

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to his or her commercial nor his or her independent professional activity.

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods. To exercise your right of withdrawal, you must inform us

Anziehend GmbH
Managing Director: Anna Maria Hilbich

Hermann-Smeets-Str. 25
40219 Düsseldorf

Tel.: +49 211 41665350
Email: kontakt@anziehd24.de

Register court: District Court of Düsseldorf
Registration number: HRB 104135

by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to Anziehend Store, Wissmannstraße 25, 40219 Düsseldorf promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts
  • for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
  • for the delivery of goods that are liable to spoil quickly or whose expiry date would quickly be exceeded;
  • for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
  • for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
  • for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
  • for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
  • for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

  • To: Anziehend GmbH
    Managing Director: Anna Maria Hilbich

    Hermann-Smeets-Str. 25
    40219 Düsseldorf

    Tel.: +49 211 41665350
    E-mail: kontakt@anziehend24.de

    Register court: District Court of Düsseldorf
    Registration number: HRB 104135

  • I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods
  • Ordered on (*)/received on (*)
  • Name of the consumer(s)
  • address of the consumer(s)
  • Signature of the consumer(s) (only if notification is on paper)
  • Date
(*) Delete as appropriate.